General inquiries: firstname.lastname@example.org
Wholesale inquiries: email@example.com
Orders: All designs are made-to-order on a handloom in Los Angeles and ship within 5-7 business days on average. Don't see your size?...hit us up, so we can accommodate you! If you need to rush the order, contact firstname.lastname@example.org and we'll try our best to make it happen.
Shipping: Shipping is free worldwide on all orders. All shipments are sent via FedEx/DHL/USPS with complete shipment tracking from end to end.
International shipping rates are free with orders over $349. Your order total is guaranteed and you will not be charged any additional fees at delivery.
Returns: Return requests must be submitted within 14 days of delivery. All items must remain in perfect condition with original packaging. Contact email@example.com for requests.
If you would like to try a different size or item, please place a new order and we will refund you for the original order once the return is received back at our warehouse. Returns that do not meet our policy will not be accepted and will be sent back to you at your cost.
Returns are processed within 10 business days of receipt. Your refund will be credited back to the same payment method used to make the original purchase on the Knorts website.
Product Care: Knorts are handmade from indigo-dyed cotton. Each garment is knitted on a handloom-to-order and then run through a special wash, so there may be variations in the shade and texture of the indigo hues from one garment to another. These variations are not seen as faults but are part of the individual nature of the denim knitwear.
Inline with the true nature of denim, wearing your denim knitwear gives life to each design and like many things, will fade and evolve.
Trust us, your knitwear will last longer if you lay them out to air-dry after washing them on delicate cold cycle in the washing machine.
If you’d like further advice on how to care for your denim knitwear please email us at firstname.lastname@example.org.